Mission & Values

Do the right thing when no one is watching.

An independent inspection is only worth what the inspector's integrity is worth. Everything below is what we hold ourselves to when the report is inconvenient.

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Mission · seven values · two promises

Our Mission

To be the foremost leader in every area we serve — and a trusted team member to our clients' mission and goals.

To be known for our superior quality, dedication and the diversification of our service platforms — while being a valued and trusted team member to our clients' mission and goals.

To expand on our geographic footprint and services through organic growth, while fostering and guiding our business units strategically and soundly in the utmost professional manner.

Our Values

Seven values, applied daily.

Not posters in a hallway. They are how a report gets written, how a crew shows up, and what we say when something is wrong.

Continuous improvement

Strive to continuously improve what we do and how we deliver it.

Respect

Value and respect our clients, employees, partners and communities.

Integrity

Consistently do the right thing, for the right reasons, even when no one is watching.

Teamwork

Collaborate and work as one for the company's and ultimately the client's best interest — no one is bigger than the company name and reputation.

Employee development

Create opportunities for individuals to achieve their full potential, and equip them with the best tools and training to deliver on them.

Open communication

Effectively trade information and exchange ideas.

Responsibility

Take complete ownership and accountability of the work.

We Promise

Listen. Understand. Adjust until it is right.

To effectively listen to, understand and support our clients and their goals.

To maintain a high level of professionalism while being completely transparent in all our operations.

To listen and adjust our level of effort when our service is not meeting expectations.

To respect, grow, support and better the communities in which we help build.

If our level of service is not meeting expectations, we promise to listen and adjust our effort to exceed them.

Corporate Responsibility

At the end of the day, it all comes down to people.

Corporate responsibility means being accountable to our employees, clients, communities and the environment — in our personal as well as our professional lives.

Over the years Universal has contributed to worthy charities and taken active roles in community-based causes and social events. We are a proud sponsor and supporter of the Lupus Foundation and other charitable organizations.

We promise to respect, grow, support and better the communities in which we help build.

Do the right thing when no one is watching.

To be the foremost leader in every area we serve — and a trusted team member to our clients' mission and goals.

Seven values, applied daily.

Listen. Understand. Adjust until it is right.

At the end of the day, it all comes down to people.

Values are easy to print. Ask for the record.

Accredited Testing. Proven Results. Trusted Expertise.